Terms & conditions

1.1Eligibility

You must be at least 18 years old to use our Website and services.

1.2User Conduct

You agree not to use the Website for any unlawful purpose or in any way that may infringe the rights of DIGITIS or any third party.

1.3Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login details and all activities under your account.

2.1Description

DIGITIS provides digital marketing services, including but not limited to:

• Email marketing
• SMS and WhatsApp marketing
• Website design and development
• Ecommerce store design
• Paid advertising
• Customer data and CRM marketing
• SEO
• Social media management
• Content creation
• Digital campaign strategy

2.2Service Agreements

Specific services will be governed by separate written agreements between DIGITIS and the client.

3.1Consent to Receive Marketing Communications

By voluntarily submitting your personal information to DIGITIS through any of the following channels, you expressly consent to receive marketing and promotional communications from DIGITIS:

• Forms on our website
• Contact forms
• Newsletter signup forms
• Quote request forms
• Lead generation forms
• Social media lead forms (including but not limited to Facebook, Instagram, LinkedIn, TikTok)
• Landing pages
• Pop-ups
• Event registrations
• Competition entries
• Download forms
• Any other digital or physical form where your information is submitted to DIGITIS

These communications may include:

• Email marketing
• SMS marketing
• WhatsApp marketing
• Phone calls
• Marketing notifications
• Promotional offers
• Service updates

3.2POPIA Consent Compliance

Your submission of personal information constitutes:

• Explicit consent as defined under the Protection of Personal Information Act (POPIA)
• Voluntary provision of personal information
• Acknowledgement that DIGITIS may process your information for marketing purposes

3.3Opt-Out Rights

You may withdraw your consent at any time by:

• Clicking the unsubscribe link in any email
• Replying STOP to SMS or WhatsApp messages
• Contacting us directly at info@digitis.co.za

Upon withdrawal, DIGITIS will cease marketing communications within a reasonable time.

4.1Ownership

All Website content, including:

• Logos
• Branding
• Graphics
• Text
• Images
• Designs

is the property of DIGITIS and protected by South African and international copyright laws.

4.2License

We grant you a limited, non-exclusive license to access and use the Website for personal and non-commercial purposes only.

5.1Privacy Policy

Your use of our Website and services is governed by our Privacy Policy:

Privacy Policy

5.2POPIA Compliance

DIGITIS complies fully with the Protection of Personal Information Act (POPIA).

We:

• Collect information lawfully
• Process information with consent
• Store information securely
• Use information only for legitimate business and marketing purposes

6.1No Warranties

The Website and services are provided “as is” without warranties.

6.2Limitation

DIGITIS shall not be liable for any indirect, incidental, or consequential damages arising from use of our Website or services.

12.1Scope

DIGITIS offers services on a monthly retainer basis as defined in separate agreements.

12.2Payment

• Retainer fees are payable monthly in advance
• Fees are non-refundable
• Fees secure service availability

12.3Termination

Either party may terminate with 30 days written notice.

Outstanding fees remain payable.

12.4Unused Services

Unused retainer services do not roll over unless agreed in writing.

12.5Additional Services

Services outside scope are billed separately.

12.6Client Obligations

Clients must provide necessary access and information.

12.7Limitation of Liability

DIGITIS liability is limited to fees paid in the previous three months.

12.8Governing Law

South African law applies.